Vital facility appears to have been removed by stealth, says Northumberland Labour
Northumberland Labour says a vital services help facility at Amble Library seems to have been removed by stealth.
Amble Councillor Terry Clark says it has come to his attention that the service, which was used and valued by many residents, was understandably not available during the lock down but has not been reinstated as things return to normal.
Councillor Clark said: “Now anyone who wants help with bus passes, housing, paying for county services services etc now has to either ring Northumberland County Council’s main number, or travel to Alnwick or Ashington.
“I understand the county council has been contacted to get an explanation but none has been forthcoming.
“Speaking to people from the Amble Development Trust I know they get lots of people coming in asking for help. Some of those people are very vulnerable and the Development Trust has been directing them to the library, not knowing the service was no longer available. Even the library staff themselves seem not to have been informed that the service was not going to be resumed.
“The very least that should happen is people should be properly informed and the signage in the library should be changed. Ideally this service, which is an important facility for local and especially vulnerable people should be reinstated without delay.
“I find it bitterly disappointing that a much valued service like this can be removed without any consultation or discussion and I will contacting the council as a matter of urgency to get this matter addressed.”